Refund Policy
Last updated: April 2026
Pay After Win Model
You only pay $449 USD per review after we successfully remove it. Zero upfront cost means zero risk.
No Refunds Applicable
Since you pay only after confirmed removal, refunds do not apply. You never pay for unsuccessful removals.
48-Hour Dispute Window
If you believe a removal was not completed as stated, you have 48 hours to raise a dispute with proof.
At BGR Reviews, our pay-after-win model ensures you never pay for unsuccessful removals. You only pay $449 USD per review after we've confirmed removal with proof. This eliminates the need for refunds entirely, as you are paying for a service already delivered.
1. Our Pay-After-Win Model
BGR Reviews operates on a pay-after-win model for all Google review removal services. You pay $449 USD per review only after we have successfully removed the targeted negative review from your Google Business Profile. Because payment is collected after service delivery, our refund policy reflects this model.
2. No Refunds Policy
Since you only pay after we have successfully removed the review and provided you with proof of removal (screenshot and confirmation), refunds are not applicable. You are paying for a service that has already been delivered and verified. This is the fairest model for both parties.
3. What Constitutes Successful Removal
A review is considered successfully removed when it is no longer visible on your Google Business Profile. We provide screenshot evidence of the removal before requesting payment. You can independently verify removal on your own Google Business Profile.
4. Pre-Removal Cancellation
You may cancel your removal request at any time before the review has been removed, at no cost whatsoever. There are no cancellation fees or penalties since no payment has been collected.
5. Dispute Process
If you believe our removal claim is incorrect, you have 48 hours after our notification to raise a dispute. Email disputes@reviewsremovalservice.com with your case details and we will investigate within 24 hours. If the review is still visible, no payment will be requested.
6. Re-Posted Reviews
If a review is successfully removed but a new review appears from the same or different reviewer, this constitutes a new review and is not covered under the original removal. A new removal request at the standard rate of $449 USD would apply.
7. Google Policy Changes
If Google reinstates a removed review due to policy changes after our service was rendered and paid for, this is outside our control and does not qualify for a refund. However, we may offer to re-attempt removal at a discounted rate.